Welcome to J & M Sewing Service Ltd.

Terms & Conditions

Introduction

J & M Sewing Service make items only to order and Cassocks for Bishops, Clergy, Vergers and Readers are made to measure.

However, it is simply impossible to maintain competitive pricing and supply all garments made to measure, and this applies to any manufacturer in any trade.

So (apart form the Cassocks mentioned above) all the other garments made by J & M Sewing Service are cut from stock patterns, though with individual measurements are taken into consideration and Patterns adjusted as necessary.

We will do our best to accommodate customers who require garments in extreme non-standard sizes. We may require additional information in the form of photographs or additional measurements in these instances, and in some circumstances an additional charge may be added, depending on the amount of extra fabric or extra work incurred in the Workroom. This may be up to 25% of the published price of the item.

Garments made to individual requirements will be non-returnable except for any fault in manufacture. This does not affect your Statutory Rights.

In order to avoid potential problems in mishearing colours, fabrics or sizes, all telephone orders must be confirmed by email, post or fax.

We ask for all overseas orders to be paid in full prior to despatch and reserve the right to delay the posting of overseas orders until payment has been received.

After 1st January 2021 ("Brexit") goods we send to countries in Europe may well attract any Customs Charges. There could also be a VAT Charge (or Import Charge)  and that this could be roughly equivalent to the UK VAT at 20% (that we used to include on goods and shipping when the UK was part of the EEC) that we are no longer obliged to include in what we charge at source.

So, in addition to the Shipping Charges that we include in our Invoices, there may well be additional charges that will need to be settled locally in certain circumstances.

Unfortunately, we are currently unable to estimate the level of those extra costs for completed Orders sent to our Customers in European Countries.

Disclaimer

Your use of this website is subject to this Disclaimer and Copyright Statement.

By using this website you agree to be bound by its content.

The information contained in this website is provided in good faith and no warranty, representation, statement or undertaking is given regarding any information connected with this website and any warranty, representation, statement or undertaking whatsoever that may be expressed or implied by statute, custom or otherwise is hereby expressly excluded.

The use of this website and any information on this website (or of any software at any other site) is entirely at the risk of the user. Under no circumstances shall J&M Sewing Service Ltd be liable for any costs, losses, expenses or damages (whether direct or indirect, consequential, special, economic or financial including any loss of profits) whatsoever that may be incurred through the use of any information contained in this website.

Nothing contained in this website shall be deemed to be either; advice of a financial nature to act or not to act in any way whatsoever. This website may contain inaccurate information. J&M Sewing Service Ltd is under no responsibility to update or correct any such information or to even maintain this website. J&M Sewing Service Ltd reserves its right to change any information or any part of this website without notice.

The laws of England and Wales govern these conditions of use and you agree that the English courts shall have exclusive jurisdiction in any dispute.

Copyright Statement

Copyright on all of the images on this website are owned by J&M Sewing Service Ltd or by others and used under licence, in accordance with the terms of the Copyright Designs and Patents Act 1988.

Refund Policy

We will exchange, or refund the cost of, any “ready-made” items we provide that are not of our own manufacture (for example Collars or Ready-Made Shirts) if they have not been worn, and are returned to us in the original packaging.

However, it must be understood that garments that we make ourselves to individual requirements (which are different from our stock sizes or styles) will be non-returnable except in the event of any fault in manufacture. This does not affect your Statutory Rights.

Company Details

J & M Sewing Service Ltd
Company registered in England & Wales.
Registered Address: 1 Charlotte Square, Newcastle upon Tyne, NE1 4XF, UK
Company Registration No: 05171952
Telephone: +44 (0)191 232 9589
Email: general@jandmsewing.com